Are you considering using our thesis writing services, but are worried about the cost? Well, worry no more! We offer a refund policy to ensure that you’re always satisfied with the work you receive.
If for any reason you’re not happy with the finished product, simply contact us within 30 days and we’ll refund your payment in full. No questions asked.
So why wait? Get started on your thesis today and take advantage of our risk-free guarantee!
1. What is our refund policy?
If you are not satisfied with the quality of your paper, you can request a refund from Pro-ThesisWriters.com. We will review your case and, if we find that the paper does not meet the standards that you ordered it to, we will issue a refund. We aim to issue refunds within 5 business days.
Please note that if you request a refund after the revision period has ended, we will not be able to issue a refund. We also cannot issue refunds for orders that have already been completed/approved past 30 days.
2. What are the conditions for a refund?
2.1. If you cancel your order before we have started working on it, we will refund the full amount of the order.
2.2 If you cancel your order after we have started working on it, but before it is complete, we will refund 50% of the order total.
2.3 If you cancel your order after it is complete, we will not be able to offer a refund.
3. What if I am not satisfied with the quality of my paper?
We offer our clients unlimited revisions for their orders for free. If you are not satisfied with the quality of your paper, you can ask for a revision, and our writers will make the necessary changes. Please note that you can only request a revision within 14 days after the paper has been delivered to you. If your order is longer than 20 pages, you can only request a revision within 7 days after delivery. You will also be required to provide additional instructions for your revision. If you do not provide new instructions, our writers will use the instructions that you provided when placing your order.
4. What if I cancel my order?
4.1. If you cancel your order prior to us assigning a writer to work on it, we will refund you in full. If, however, we have already assigned a writer to work on your order, you will be charged a cancellation fee equivalent to 50% of the total order value.
4.2. If you have already received and accepted the completed work from us, and then request a refund, we will not be able to process your request.
5. What if I do not receive my paper on time?
If you do not receive your paper on time, you are entitled to a full refund. We understand that there may be extenuating circumstances that are beyond your control. If you miss your deadline, please contact us as soon as possible so that we can help you resolve the issue.
6. How do I request a refund?
There are several ways to request a refund at Pro-ThesisWriters.Com. You can either contact our customer support team or fill out a refund request form on our website.
If you contact our customer support team, they will be able to help you determine if you are eligible for a refund and will assist you in filling out the necessary paperwork. If you fill out a refund request form on our website, we will automatically determine if you are eligible for a refund and will process the paperwork accordingly.
Please note that all refunds are subject to our Terms and Conditions.
7. What is the process for refunding my money?
The process for refunding your money is as follows:
1. First, you must cancel your order by contacting our customer support team.
2. Once your order has been canceled, we will begin the process of refunding your money.
3. The refund will be processed within 5-7 business days.
4. You will receive an email confirmation once the refund has been processed.
8. What are the implications of requesting a refund?
In the case that a customer is not satisfied with the product they have received and would like to request a refund, they are able to do so by emailing our customer support team. In the email, they must include their full name, order number, and the reason why they are not satisfied with the product.
Once the customer support team receives the email, one of our managers will review the case and get back to the customer within 24-48 hours. If it is found that the customer is eligible for a refund, they will be given further instructions on how to proceed.
However, if it is determined that the customer is not eligible for a refund, they will be informed of this decision in the email reply. Reasons why a customer may not be eligible for a refund include, but are not limited to:
-Not emailing customer support within 7 days of receiving their order
-Not providing a valid reason for requesting a refund
-Attempting to make changes to their order after it has been completed